DIGITAL LOYALTY
You know your customers love you, but how do you tell them you love them back? Show your customers some affection, through our Digital Loyalty program.
Digital Loyalty is a resourceful tool that will enable you to offer excitement and value addition to your customers. With its capability of interacting with the customer at multiple touchpoints, this loyalty program ensures that your customer keeps coming to you for more. With go-to-market capabilities, the program is easy to configure and enables instant point award and redemption for your customers! What’s more, it opens up new avenues for you to synergize your marketing strategies across other brands.
Reward your most loyal customers
Build a customized loyalty program designed to maximize engagement and increase lifetime value
- Choose from a variety of out-of-the-box campaigns to reward customers for valuable actions – purchases, reviews, social follows, and more.
- Motivate customers with various rewards and benefits such as coupons, discounts, free shipping, and more to incentivize repeat purchases.
- Deploy a tiered program based on points, spend, purchases, or referrals.
- Target customer segments based on program-related data, including point balance, number of referrals completed, last purchase date, VIP tier, and more.
- Run time-sensitive campaigns to keep your loyalty program top of mind, and optimize your program more efficiently by scheduling campaigns in advance.
Maximize customer acquisition efforts
Identify and engage brand advocates with a referral marketing program that turns customer advocacy into your most cost-efficient revenue driver
- Seamlessly incorporate your referral program throughout the customer journey, including post-purchase, customer accounts, and email marketing.
- Let your advocates accrue value to earn better rewards with each additional referral, or create VIP tiers based on the number of successful referrals.
- Monitor and evaluate your referral program performance using our comprehensive ROI dashboard and advanced analytics.
- Unlock in-depth customer data analysis powered by full platform insights from Loyalty & Referrals and Reviews.
- Access a detailed dashboard of individual customers’ actions and behaviors to personalize future activities.